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Employee of the Month / Manager of the Quarter

Lori Erskine: April Employee of the Month

The April Employee of the Month was awarded to Lori Erskine, CMA, ROT, of Pen Bay Orthopaedics.

“Lori does an exceptional job, she is always willing to go that extra mile and she does it with a smile on her face. Always willing to stay late and make that extra effort to make sure the patients have an excellent outcome.”

From a patient: “I wanted to let you know how much I appreciated Lori’s patience and her kindness. It made all the difference in the world.”

“Lori is motivated to better herself and the practice .She initiated and went to a casting course and is now a Registered Orthopaedic Technologist. This means she is the only clinical staff member, other than providers, that can apply casts to patients. This helps out work flow and frees up providers.


Photo: Lyn Faller, Director of Physician Services, Erika Couture, practice manager, Lori Erskine, CMA, ROT, and Reggie Albert, VP of Physician Services.


Alisa Munn: March Employee of the Month

The March Employee of the Month was awarded to Alisa Munn, Certified Nurse's Aid in the Surgical Care Center

“Alisa has a warm, welcoming way about her that sets her patients at ease. She manages to stay one step ahead of the needs of the day and keeps everything running smoothly. She comes in on her day off, is often training new staff with great patience, and maintains a calm affect even when the demands of the day may be more than most people could handle.”

“Alisa is also very devoted to her family. As a mother of 4 children, Alisa is constantly baking for a school function, hosting a celebration for her grandchildren at her home, or running her youngest child to wrestling practice. She does all this with positive, can-do attitude and a smile on her face.”


Photo: (L-R): Paula Delahanty, VP Nursing Services, Alisa Munn, March Employee of the Month, Carol Dodge, Nurse Manager

Shannon Wilson: Manager of the 1st Quarter, 2015

The Manager of the 1st Quarter was awarded to Shannon Wilson of Patient Registration. 

“(Shannon) is always willing to help or find a solution to the problem. She is always so kind and pleasant that she sets the bar. She holds her head high and carries on with her work. To me she is a power of example of how I want to be! Kuddos!”

“She is caring, kind, professional, understanding, respectful and overall a great person who I enjoy having as a manger.”

“Shannon is a exceptional manager! Her door is ALWAYS open for any of us to go in at any time…she drops what she is doing to listen and offer advice and guidance. She always goes above and beyond for her department and her employees. She is a beautiful person inside and out.”

 Photo: (L-R): Erik Frederick, COO, Bill McFee, Shannon Wilson, and Kristi Sheriden


Nola Metcalf, RN Daisy Award Honoree of the 1st Quarter of 2015

The Daisy Award of the 1st Quarter was awarded to Nora Metcalf, RN Pen Bay OB/GYN

Nominated by a co-worker “When things get stressful around a possible resuscitation of a baby, she is the one nurse I want available to help. On 2/15/15, we had a mom come in active labor, an hour and a half later, the baby was born needing resuscitation. Because of this nurse’s anticipatory assistance, we had everything and everyone ready and things went smoothly. Even the Pediatrician commented that it made his job so much easier with this nurse there, anticipating that what he needed and having it ready.”

1st Quarter nominees were April Totman, RN (SCU), Butch Allen, RN (Med/Surge), Kelly Jackson, RN (PARC), Darci Linscott, RN (Med/Surge) Michelle Smith, RN (Med/Surge), and Terri Lemieux, RN.

Photo: Darci Linscott, Butch Allen, Nola Metcalf, honoree center, April Totman, and Kelly Jackson

On Wednesday, April 22, Pen Bay Healthcare held their annual volunteer recognition luncheon to recognize and celebrate the amazing contributions of their wonderful volunteers!

Seated Left to Right:

Madelyn Drinkwater, Charlotte Root, Louise Kinney, Debbie Carson, Noreen Mellor, Sarah Thompson, Jane Staman, Eunice Stadler and A. Jeanette Achorn.

Standing (left to right):

Suzanne Armstrong, Kathy Bernier, Mike Conte, Roz Dillabough, Carol Robinson, Barbara Widdecombe, Kathy Beck, Virginia Johns, Polly Grover, Karen Wincapaw, Karli DeHart, Jane Piper, Dayle Goulding, Morris Dorenfeld, Nathan Perkins, Bette Hilton, Charlie Merrill, Margaret Simmons, Dennis Haines, Nancie Burton and Pen Bay Medical Center Volunteer Director, Judi Trenholm

PBH Mission and Values

Pen Bay Healthcare is a community health care system dedicated to caring for the sick and injured and to improving the health and quality of life of the people of mid-coast Maine.

  • We pledge to provide excellent quality healthcare in a compassionate, cheerful and efficient manner.
  • We strive for excellence, both in clinical practice and in personal service, so that we exceed our community’s expectations.
  • We maintain an atmosphere of trust by working as a team, by showing respect for one another and the people we care for, and using clear, open and honest communication.
  • We recognize that each of us is an important member of our team and has unique strengths and skills. All of us contribute to providing a safe, friendly and healing atmosphere.
  • We maintain a physically secure and spiritually uplifting environment for each other and the people we serve.
Pen Bay Events Calendar
Excel Training

Limited space available for this employee training.

Training will cover:
-Functional Formatting -Basic Formulas & Functions
Who should attend?

-Validating Data     -Graphing & Charting

-Importing Data     -Conditional Formatting

-“If” Statements     -Vlookup Command

-Pivot Tables

-Anyone who wants to learn more about using Excel

-Anyone who knows some basics of Excel but wants to know more

-Managers or Supervisors who would like more information about how to make Excel work for them

For additional inquiries or to reserve your spot, please call x8210

Where: Pen Bay Computer Training Room
When: 12:30-4:30p.m.

PBMC: Diabetic Rounding
Beginning in September, Brenda Berry, RN, will begin rounding on inpatients at PBMC twice a week. The goal is to identify patients who could benefit from Diabetes & Nutrition Care services and encourage providers to make and nurses to suggest referrals to the Diabetes & Nutrition Care Center post discharge. As time permits Brenda can visit select patients with the providers’ permission.

Our patient focus is Pre-Diabetics, Diabetics & newly diagnosed Diabetics.
FMI: 921-3999 or X3999.
Where: PBMC
When: Ongoing

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